How to check in from the Patient portal?

In case you didn’t receive an OTP in your appointment notification email, you may check in from web link.

For this:

1. Open the appointment notification email or reminder email from your inbox, and click the Join TeleWise Session button from there.

2. You will be directed to a web portal from where you may interact with your PCP. The Join Now button will appear on the scheduled appointment day. Click this button to check in. The appointment will start appearing in the Waiting queue of your PCP.

3. The web portal will require some permissions related to microphone and camera. Allow them.

4. As your PCP starts the call, the video call will commence on the web portal as shown below.

5. If a PCP or scheduler adds new participant(s) in an ongoing video call, the patient can enjoy live video conference with their health professionals.