Yes. Patient Chart in 360 TeleWise is a quick display of patient details that includes their personal information, previous and upcoming appointments with their PCPs, calls history and their vitals information, i.e. if they are missed or out of bound. You and your authorized practice staff can also schedule the patient appointment by clicking [...]
Yes. 360 TeleWise provides a comprehensive solution to add and monitor patient vitals. You and your authorized practice staff may define which vitals need to be monitored for a patient along with their acceptable measures range and repeating frequency. Based on the patient measures, 360 TeleWise automatically highlights which vitals have been missed and [...]
Yes. 360 TeleWise has recently added Virtual Office utility that allows the patients to send appointment requests and general inquiry messages to their PCPs via public URL configured by you. You and your authorized practice staff receive these appointment requests from patients and may schedule them accordingly. Similarly, you can also respond to the [...]
Yes. When a video call is connected with the patient, you and your authorized practice staff can add online physicians, specialists, or nurse schedulers in the call (as required) from their practice. In this way, they can get the benefit of a real-time video conference. Go Back to FAQs
You (patient) are expected to have at least one of the following set of requirements to be able to attend a video call from your PCP: Laptop Component Requirement Hardware Any modern machine with camera, microphone, and speakers, e.g.: Mac/PC/Linux/Chromebook Browsers Safari 11+ (latest release versions) for iOS devices Google Chrome for Android [...]
You can download and install the 360 PatientTouch app on your Smartphone/ Tab from the Android or iOS app store according to your smartphone. For this: Go to the iOS app store, if you have an Apple device OR Go to the Android app store, if you have an Android based device Search 360 [...]
This is how it works: When a Medical Assistant/ Scheduler schedules an appointment for you with 360 PatientTouch, you will receive a notification email and SMS about the appointment schedule. The notification email contains the app links (to download the 360 PatientTouch app for the Android and iOS platforms), and the OTP to join [...]
This is how it works: When a Medical Assistant/ Scheduler schedules an appointment for you with Web link, you will receive a notification email and SMS about the appointment schedule without an OTP. The notification email contains a link to join the video call with your PCP via Patient Portal on the scheduled date [...]
No. You cannot schedule an appointment with your PCP yourself. However, you may send an appointment request to your PCP via public URL as configured by your practice. The PCP and their authorized scheduler may then schedule your appointment accordingly. However, once it is scheduled, you may check in yourself anytime on the day [...]
Yes. You may check in yourself anytime on the day appointment is scheduled, prior to your appointment time. This can be done through the 360 PatientTouch app or through the patient portal depending on your appointment type, i.e.: If you have received an OTP in your appointment notification email, you may check in from [...]
