Yes, a patient can be enrolled in multiple programs just like it is enrolled in a single program. After an assessment for a certain program is performed and patient is enrolled in that program, assessment for the next program can also be performed. Back to FAQs
To enroll a patient in a certain program, its assessment has to be performed on patient chart. Now all programs have rules for enrollment defined in the configuration section, if the assessment results match the rules for the program, the patient will then be enrolled in the program. Following are the steps: On Patient Chart, [...]
Patients can be unenrolled from certain programs. All these patients are summarized in unenrolled patient report, to view the this report: Log into the 360 Care Manager with your account (Care Coordinator/ Care Manager/ Supervisor). From the Navigation Panel, expand Reports tab. Click on Unenrolled Patients tab to view the report. Back to FAQs [...]
Enrolled patients are currently enrolled in certain Care Management Programs. To view the list of enrolled patients, perform the following steps: Log into the 360 Care Manager with your account. From the Navigation Panel, click the Programs tab and choose Enrolled Patients Back to FAQs
Eligible patients are those patients which are eligible for enrollment in a program(s) but are not yet enrolled. To view the list of eligible patients, perform the following steps: Log into the 360 Care Manager with your account. From the Navigation Panel, click the Programs tab and choose Eligible Patients If no favorites (ACO) [...]
Below are the programs available under the 360 Care Manager: Care Management Care Coordination Chronic Care Management General Complex Care Management Social Determinants of Health Disease Management Heart Failure COPD Cancer Asthma Peds Diabetes ER Follow-up Medication Adherence TCM (Transitional Care Management) Go Back To Faqs
360 RPM – Withings is a remote patient monitoring service that auto fetches a patient’s vital data from their configured electronic devices and stores them on the server. If you are using this service, then you should have monitoring gadgets at home that are capable of measuring and auto sending your vitals information (i.e. [...]
You can send text messages to your PCP via public URL as configured by your associated practice. The reply from your PCP/ scheduler will be communicated back to you via email and SMS. For this: Browse your practice URL, i.e. https://PracticeName.360telewise.com/ Search and select your PCP from the list. Click the Drop Message button. [...]
There is a special feature in 360 TeleWise that facilitates you to send the appointment requests to your PCP via public URL, as configured by your associated practice. You don’t need to call anyone outside 360 TeleWise for appointment scheduling requests. For this: Browse your practice URL, i.e. https://PracticeName.360telewise.com/ Search and select your PCP [...]
Yes. When a video call is connected with your PCP or scheduler, you can participate in the group chat with all the call participants, by clicking from the available controls. A dialog will appear from where you may send and receive messages. Go Back to FAQs
