360 RPM – Withings is a remote patient monitoring service that auto fetches a patient’s vital data from their configured electronic devices and stores them on the server. If you are using this service, then you should have monitoring gadgets at home that are capable of measuring and auto sending your vitals information (i.e. [...]
You can send text messages to your PCP via public URL as configured by your associated practice. The reply from your PCP/ scheduler will be communicated back to you via email and SMS. For this: Browse your practice URL, i.e. https://PracticeName.360telewise.com/ Search and select your PCP from the list. Click the Drop Message button. [...]
There is a special feature in 360 TeleWise that facilitates you to send the appointment requests to your PCP via public URL, as configured by your associated practice. You don’t need to call anyone outside 360 TeleWise for appointment scheduling requests. For this: Browse your practice URL, i.e. https://PracticeName.360telewise.com/ Search and select your PCP [...]
Yes. When a video call is connected with your PCP or scheduler, you can participate in the group chat with all the call participants, by clicking from the available controls. A dialog will appear from where you may send and receive messages. Go Back to FAQs
You (patient) are expected to have at least one of the following set of requirements to be able to attend a video call from your PCP: Laptop Component Requirement Hardware Any modern machine with camera, microphone, and speakers, e.g.: Mac/PC/Linux/Chromebook Browsers Safari 11+ (latest release versions) for iOS devices Google Chrome for Android [...]
You can download and install the 360 PatientTouch app on your Smartphone/ Tab from the Android or iOS app store according to your smartphone. For this: Go to the iOS app store, if you have an Apple device OR Go to the Android app store, if you have an Android based device Search 360 [...]
This is how it works: When a Medical Assistant/ Scheduler schedules an appointment for you with 360 PatientTouch, you will receive a notification email and SMS about the appointment schedule. The notification email contains the app links (to download the 360 PatientTouch app for the Android and iOS platforms), and the OTP to join [...]
This is how it works: When a Medical Assistant/ Scheduler schedules an appointment for you with Web link, you will receive a notification email and SMS about the appointment schedule without an OTP. The notification email contains a link to join the video call with your PCP via Patient Portal on the scheduled date [...]
No. You cannot schedule an appointment with your PCP yourself. However, you may send an appointment request to your PCP via public URL as configured by your practice. The PCP and their authorized scheduler may then schedule your appointment accordingly. However, once it is scheduled, you may check in yourself anytime on the day [...]
Yes. You may check in yourself anytime on the day appointment is scheduled, prior to your appointment time. This can be done through the 360 PatientTouch app or through the patient portal depending on your appointment type, i.e.: If you have received an OTP in your appointment notification email, you may check in from [...]
